We offer free worldwide shipping. We source our shoes from several designers from United States, Europe and Asia. In order to keep our inventory affordable and up to date, we ship our products from a centralized fulfillment center in Asia. Therefore, please allow up to 1-4 weeks for the shipping time.
Please note that items ordered together may not be shipped out on the same day as items may be temporarily out of stock. But rest assured that any shipping delays will be communicated to you.
All purchases from Public Occasion can be returned within a 30-days trial period, starting the day of receiving the order, without stating a reason.
All items returned within the 30-days trial period must be in the same condition in which they were received. The returned products will be carefully examined, as they must be unworn and in their original packaging- containing all accessories of the packaging.
In case the product is received broken or damaged, the buyer is obliged to inform us immediately and we will send further instruction of how to proceed.
We kindly ask you to contact email@example.com with your order number, where we will make sure that you receive all of the instructions, as well as a shipping label to return the product back to us. Please note that return costs will apply, if you wish to return the products back to us within 14 days. Once we have received it, we will process your return and complete your refund or replacement.